Early Career (Likely 1980s-1990s): Newspaper Delivery and Assembly.

CDW CORPORATION, Chicago, Illinois Enterprise Account Manager; Sales Manager and Professional Services Manager of Technology Services, 1988 – 2008

• Key contributor for revenue growth of $25 million in sales in the first year
• Ten years of successful Enterprise Sales Representative
• Five years as top 5 Sales Manager and consistently most profitable because I always added service options to orders
• Pioneered and managed a new Outbound Call Center; increased team sales by more than 150% to $50+ million per year
• Created the first Professional Services team for CDW in 2005
• Managed the first Managed Services teams consisting of 2 Project Managers, 7 Project Coordinators, and 4 Presales Consultants
• Managed Services contracts team for Cisco SmartNets, AppleCare, and Hewlett Packard Service Carepacks

Mid-Career (1990-2010 Growth at CDW, PCM)

CDW CORPORATION, Chicago, Illinois (Continued) Enterprise Account Manager; Sales Manager and Professional Services Manager of Technology Services, 1988 – 2008

PCM, EL Segundo, California / Austin, Texas / Chicago, Illinois Associate Vice President, General Manager of Sales, Technical Engineering & Professional Services, 2012 – 2014

• Co-Managed Professional Services Division with a team of 35 engineers
• Focused on consulting management, Data Center, Storage, Networking, Virtualization, Cloud Migrations, and Security
• Successfully built out a new team of 10+ Level 1/2/3 Engineers for architectural designs in Austin, Texas
• Created dashboards to measure operational efficiencies that included planning for sales enablement, consulting, forecasting, pipeline management, KPIs, account planning, and marketing directives, growing sales from zero to $60M
• Hired, trained, and managed 7 Sales Managers, 105 Sales Account Executives, and 15 Technical Solution Architects

Later Career (2014-Present Building International Professional Services Teams and Leading Infinavate Consultancy Services)

TECH DATA CORPORATION, Clearwater, Florida Vice President | Technical Services Engineering | Operations | Professional Services & Integration Centers, 2014 – 2017

• Managed a Global Team of 225 Global Technical Managers, Solution Architects, Field Engineers, Project Managers, and hundreds of certified Level 1/2/3 Presales Engineers focused on Data Center, Cloud, IoT, Cybersecurity, SaaS, IaaS, PaaS, and Software Application Development
• Pioneered and managed two 25,000-feet Integration Centers in New Jersey and California with a staff of 30+ Technicians providing custom imaging, asset tags, rollouts, reporting, and custom configurations, generating over 14,000 monthly builds, generating $108 million in product sales to pass through the centers that generated 6% net profit
• Managed 30+ OEM vendor lines providing sales engineering, consultation, and presales support averaging over $3.5 billion in quarterly Bill of Materials
• Developed and deployed new credibility, awareness, and marketing strategies that included educational resources, social media utilization, and the creation of knowledge-based libraries
• Pioneered and designed Go-To-Marketing programs and new Partner Playbooks, developed Technology Symposium Events, formed Partner Advisory Boards, conducted panel discussions, hosted webinars, and added over 500 new certifications throughout the engineering team
• Pioneered, orchestrated, and built new Business Process Offshore Operations in India; a Team of 75 optimized resources
• Managed Professional Services Team that included Inside Engineers, Field Engineers, Field Sales, and Project Managers in Toronto, Canada; Montreal, Canada; San Juan, Costa Rica; Gurgaon, India; and The United States

Infinavate Consulting Services, Inc., Houston, Texas Managing Partner | Entrepreneur, 2018-Present

• Consult with business leaders pulling in technical resources to architect cloud, IOT, and SaaS technical engineering projects utilizing various Level 1/2/3 Solution Architects and Cloud Migration Experts
• Designed a complex standardization plan and implemented it for a nationwide healthcare firm with over 500 centers that optimizes infrastructure at all centers
• Built Professional Services team that includes hundreds of Business Process Consultants, Project Managers, Marketing, Delivery Teams, and Managed Services Teams
• Expert in the utilization of onshore, nearshore, and offshore resources to maximize efficiencies, resources, capital, and provide avenues for additional revenue streams, and enhance customer service levels
• Minority and Woman owned consulting team with sales of 2.8 million dollars; (250+) utilization of 1099 Technicians; and 15 Software Developers
• Provide Clients with strategic methodologies for Business Processes, Application Deployments, Enterprise and Infrastructure efficiencies, optioning containers, libraries, and methods to secure databases
• Built strategic alliances with government agencies such as the City of Houston and Texas Department of Transportation
• Grew revenues year over year by 53% in 2021, utilizing deployments of technicians for data center upgrades, maintenance contracts, security camera/access point installations, and over 1,000,000ft of data drops
• Created a podcast channel to provide Thought Leadership by interviewing business leaders to speak on how they are utilizing technology for the betterment of their organization and clients
• Created a Cyberpower playbook guide for business leaders to ensure they have a checklist for advanced cybersecurity
• Work with clients to provide additional solutions to pull AI Agents to complement CRM and ERP platforms